Having developed multiple products in multiple domains, we still feel that to implement a product there is a need of customization to suit the specific Clients operation. The USP of our business is customization. We spend time to understand the current operation/process of the client and capture the Gap Analysis. This is then discussed with the client either to customize the Application or modify the process the operation. Hence we make sure the Application is been utilized by the company to get a productive result in automation.