Privacy Policy

Company: Rebha Technologies

Product: SpectraFM, SpectraDesk

Rebha Technologies is dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy provides a detailed explanation of our practices concerning the collection, usage, disclosure, and protection of your personal information when you interact with our products and services, including but not limited to SpectraFM, SpectraDesk, TOWM and TASKOR. By clearly outlining our privacy practices, we aim to offer you transparency and confidence in how we handle your personal data. Whether you are using our software solutions, visiting our website, or communicating with our support team, this policy ensures you are fully aware of how your information is managed and the steps we take to protect your privacy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• • Personal Information: Name, email address, phone number, and other contact details.
• • Sensitive Personal Data or Information (SPDI): Passwords, financial information, health data, etc.
• • Usage Data: Information on how you use our services, including IP addresses, browser types, and device information.

2. How We Use Your Information

We may use the information we collect from you for various purposes, including:

• • To personalize your experience and deliver content and product offerings tailored to your interests.
• • To improve our website and services to better serve you.
• • To respond to your customer service requests and support needs.
• • To process your transactions quickly and efficiently.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information:

• • We do not use vulnerability scanning to PCI standards.
• • We provide articles and information and do not ask for credit card numbers directly on our site.
• • We use regular Malware Scanning.
• • Your personal information is stored behind secure networks and is accessible only to a limited number of persons with special access rights, who are required to keep the information confidential.
• • All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
• • We implement security measures when you enter, submit, or access your information to maintain its safety.

4. Do We Use Cookies

• We do not use cookies for tracking purposes.
• You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information (PII).

6. Third-Party Links

We do not include or offer third-party products or services on our website.

7. Google

• Google's advertising requirements can be summed up by Google's Advertising Principles.
• They are put in place to provide a positive experience for users: https://support.google.com/adwordspolicy/answer/1316548?hl=en
• We have not enabled Google AdSense on our site but may do so in the future.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

9. Retention and Deletion of Data

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy or as required by law. When we no longer need your personal data, we securely delete or anonymize it.

10. User Content Control

You have control over your content. You can access, update, or delete your personal information through your account settings or by contacting us directly.

11. Updates to Privacy Policy

We will notify you of any changes to our Privacy Policy on our Privacy Policy Page and through email notifications. Changes will become effective immediately upon posting on this page.

12. Your Rights Under Indian Privacy Laws

As per the latest Indian privacy laws, you have the following rights:

• • Right to Access: You have the right to request access to your personal information that we hold.
• • Right to Correction: You have the right to request correction of your personal information if it is inaccurate or incomplete.
• • Right to Deletion: You have the right to request the deletion of your personal information under certain circumstances.
• • Right to Data Portability: You have the right to request the transfer of your personal information to another organization, or directly to you, under certain conditions.
• • Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

13. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• • Right to Access: You have the right to access your personal data and request copies of it.
• • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
• • Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
• • Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
• • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit it to another data controller.
• • Right to Object: You have the right to object to the processing of your personal data under certain conditions.
• • Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

14. Accessibility and Language

We are committed to making our Privacy Policy accessible to individuals with disabilities. If you need this Privacy Policy provided in an alternative format, please contact us.

15. User Education and Privacy Practices

We aim to educate our users about privacy practices. We encourage you to review this Privacy Policy regularly and to contact us if you have any questions or concerns about how we handle your personal data.

- We collect your email address to send information, respond to inquiries, and/or other requests or questions.

16. Grievance Redressal Mechanism

We are committed to resolving your concerns regarding privacy and the collection or use of your personal data. If you have any grievances or complaints, please contact our Grievance Officer using the information provided below. We will address your concerns promptly and in accordance with applicable laws.

17. Grievance Officer Contact Information:

Name: Regi Bbaskaran
Email: regi@rebha.in
Phone: +91 9380641783
Address: No 1, 1st Cross, Sree Eswaran Koil St, Madambakkam, Chennai - 600126, INDIA

Procedure:
1. Submission of Grievance: You may submit your grievance or complaint via email, phone, or mail. Please provide detailed information about your issue to help us address it effectively.
2. Investigation: Our Grievance Officer will investigate the matter, which may involve reviewing relevant documents, data, and communications.
3. Communication: You will be notified of the resolution via your preferred contact method.
• If you wish to unsubscribe from receiving future emails, you can email us, and we will promptly remove you from all correspondence.

18. Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

- Email: info@rebha.in
- Phone: +91 9500166953
- Address: No 1, 1st Cross, Sree Eswaran Koil St, Madambakkam, Chennai - 600126, INDIA